All FAQs (Helpie FAQ)

They may reduce unnecessary routine visits to low-use areas by highlighting when attention is needed. They do not remove the need for people; officers and other specialists remain responsible for verification, intervention and tasks that require professional judgement.

Yes, suitable sensors can monitor conditions such as temperature or water. Environmental monitoring should use devices and thresholds appropriate to the risk and connect to a clearly defined response.

Verification may use a camera, an officer visit, information from another sensor or contact with a responsible person. The correct method depends on the event and the site’s agreed procedure.

A smart sensor is connected and can transmit alerts, status information or readings to another system or authorised user. The exact distinction depends on the product, but smart systems often support remote visibility, reporting and integration.

Depending on the device, sensors can detect movement, access, occupancy, temperature, water and other environmental or operational conditions. The sensor must be selected and configured for the specific requirement.

Potentially. Range depends on the technology, building construction, terrain, interference and network design. A site survey or trial should confirm connectivity before wider deployment.

A metal detector arch detects metal objects passing through its detection field. Capability varies by system and configuration. An alert indicates the need to follow the agreed screening procedure; it does not by itself identify intent or confirm that an item is a weapon.

Setup time depends on the system and site. Modular arches demonstrated at Corps Innovation Day were designed for assembly in under five minutes, but deployment planning, positioning, testing and officer preparation also need to be completed.

Yes. Portable systems can be considered for events, temporary elevated-risk periods, targeted screening or trials before a longer-term decision.

They can form part of a carefully planned security response in educational environments. The risk, safeguarding context, communication, privacy, staffing and procedures should be assessed with the organisation before use.

Trained personnel follow the site’s agreed process. This may involve communication with the individual, a secondary check and escalation when necessary. The response should be lawful, proportionate and clearly documented.

No. Security robots can perform defined patrol and information-gathering tasks, but trained people remain responsible for verification, judgement, engagement and response. The technology is intended to extend officers’ capabilities and reduce unnecessary exposure to risk.

Some security robots are designed for indoor and outdoor use, while others suit controlled internal environments. Terrain, gradients, weather, lighting and connectivity must be assessed before a platform is selected

Certain quadruped platforms are designed for stairs and difficult terrain. Suitability depends on the specific robot, route and conditions and should be established through assessment and testing.

A robot can transmit video, status information and alerts to an authorised operator or security team. The exact arrangement depends on the platform, connectivity and operating model.

The agreed procedure determines how the event is verified and escalated. A trained person reviews available information and decides whether to communicate with someone on site, dispatch an officer or take another defined action.

They may be suitable in some environments, but routes, accessibility, privacy, public interaction and safety must be carefully assessed. A controlled trial can help determine whether the proposed use is appropriate.

We place people, proportionality, transparency and professional oversight at the centre of evaluation. Governance and privacy requirements depend on the technology and intended use and must be addressed before implementation.

Security technology describes the systems used to protect a site. Security innovation describes how new or improved solutions are identified, tested, evaluated and introduced. One focuses on the capability; the other focuses on the process of creating practical improvement.

Where a suitable solution and requirement have been identified, Corps Security can explore demonstrations, proofs of concept or customer pilots with relevant specialists and partners.

Assessment can include performance, coverage, reliability, usability, integration, colleague safety, governance, cost and potential operational value. The criteria should be agreed around the original requirement.

No. A demonstration establishes what a technology can do, while a trial helps establish whether it is right for a particular environment. Deployment should follow only when the evidence and operating model support it.

Security technology can include CCTV, alarms, access control, drones, robots, screening systems, smart sensors, analytics, communications and reporting platforms. The right combination depends on the risks, environment and required response.

It can extend coverage, automate repeatable checks, detect events continuously, provide live visual information and help people respond more quickly. Its value depends on correct configuration, integration and human oversight.

Yes, subject to technical and operational assessment. A solution may connect with existing CCTV, alarms, access control, monitoring arrangements and site procedures rather than requiring every system to be replaced.

Not every technology is suitable for every environment. Site conditions, risk, regulation, privacy, infrastructure, cost and the required outcome all need to be considered. A trial may help establish suitability.

People set objectives, monitor outputs, verify events, make decisions and carry out the response. Corps Security uses technology as a tool that supports professional judgement rather than replacing it.

Security technology and innovation is the practical use of new or improved systems to strengthen protection. It can include drones, security robots, screening equipment, smart sensors, analytics and connected platforms. Innovation also includes the process of identifying, trialling and introducing those solutions responsibly.

No. Corps Security uses technology to support and extend the capabilities of trained people. Systems can gather information, automate repeatable activity and reduce exposure to risk, while people provide judgement, verification, communication and response.

It may be possible to integrate suitable technology with CCTV, alarms, access control, monitoring arrangements and site procedures. Compatibility and the desired operational outcome should be assessed before implementation.

The decision begins with the site’s threats, vulnerabilities, operating environment and existing measures. Corps Security can then identify appropriate options and, where suitable, use demonstrations or trials to evaluate performance and practicality.

Security technology can support corporate premises, industrial and logistics sites, campuses, educational environments, vacant buildings, public venues and other complex locations. The appropriate solution depends on the risks and operating conditions.