Clearway Insite Body Cameras

CLIENT: CLEARWAY INSITE BODY CAMERAS
SECTOR: HERITAGE INSTITUTION

Corps delivers security services at a heritage institution in London, supporting the protection of nationally significant collections, staff and visitors within a highly public‑facing heritage environment. The service combines 24/7 guarding, access control, patrols and control‑room supported monitoring, tailored to balance public access with rigorous security requirements. This approach ensures continuity of operations while preserving the open, welcoming character of a nationally important heritage estate.

CHALLENGE

Our client operates within a public‑facing heritage environment, where Security Officers regularly engage with members of the public, contractors, and visitors. While maintaining a welcoming presence is essential, officers can occasionally be exposed to confrontational or unpredictable situations.

Our client identified a need to:

Enhance personal safety for Security Officers working in visible, public‑facing roles
Provide greater confidence and reassurance to officers when interacting with the public
Ensure incidents, interactions, or challenges could be accurately evidenced if required

SOLUTION

To address these challenges, Clearway inSite body‑worn cameras were deployed across the security team. The cameras provide:

A highly visible deterrent, encouraging positive behaviour from members of the public
Continuous recording capability, ensuring incidents are captured from start to finish without reliance on manual activation
Clear, objective footage to support incident reporting, investigations, and learning reviews

The continuous recording feature proved particularly valuable, as previous feedback had shown that relying on officers to activate recording during escalating situations was not always practical or realistic. With Clearway inSite, officers can focus on managing situations safely, confident that interactions are being accurately recorded.

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