“The UK’s 360,000 contract security officers work in environments where the risk of injury or worse is often high –  the retail sector and hospital A&E departments both being key examples. They get injured, knocked about, and yet they save lives. Corps Security is not alone in a sector where our officers have saved lives whether by using defibrillators, or preventing a distressed person from jumping off a tall building. Does any of that sound like ‘low-skill’ activity?”

That was Corps’ Mike Bluestone kicking off a webinar yesterday discussing whether, post-Covid, security officers would enjoy an enhanced role or more of the same.  “Low skilled security officers is the picture often painted in the media. People forget that the possession of skills is only one type of competency. Experience and knowledge are equally important, which many security officers possess in bucketloads.”

Bluestone went on to talk about how the Covid crisis has seen security officers get involved in hands-on health and safety functions including using thermal detection devices and enforcing social distancing – both being sensitive roles which require special training and customer care skills and training. At Corps Security for example, there are 26 elearning courses available for officers to take on line, including courses developed specifically to cover Covid-19, the health and safety implications, and use of technology.

“The experience gained during the current crisis has evidenced the change in the perception of security officers. Their role is one of the essential roles which has been a constant during the crisis. They’ve remained on the front line taking care of people and corporate assets, and they have maintained a constant presence during the crisis, despite all the challenges, and threats,” said Bluestone.

The webinar also discussed the terminology of officer v guard; security through a possible recession; and the need for a mix of both security officers and security technology. Chaired by Martin Gill, the webinar also heard from Cy Oatridge, CEO/President, Oatridge Security Group; Garry Evanson, Head of Security and Emergency Planning, at Westminster Abbey; and Jon Sigurd Jacobsen, Owner of SOS Event Security Ltd in Norway.

If you missed it, the recording is here: https://bit.ly/2AZJR9O

For further information on how Corps is working to support our colleagues and customers during this time please take a look at our dedicated Covid-19 page or contact us on covid19@corpssecurity.co.uk and we’ll do our best to help.