What is your role at Corps and what does it entail?
I’m a national account manager for the UK and Ireland and work with all of Corps clients. I’m the link between our senior management and the team managing the day to day activities on the accounts. I work with clients in lots of different industries all over the UK and this week alone I’ve visited clients in Wales, Ipswich and London. It’s my job to ensure consistency across the field, trouble shoot and implement service improvements.

When did you start your career in security?
I started out in security 28 years ago and my first role was working with the in-house security team at Tesco as a manned guard.

If you weren’t in security, what would you be doing as a career?
I studied Media at college, but timing wasn’t right to find a job in the industry as my course finished during the credit crunch in 2007 so I suppose I might be doing that. I do really enjoy the security industry though so I can’t imagine doing anything else now.

Can you tell us a little about your background?
Since starting out as a security guard at Tesco I’ve worked for a number of big corporate organisations including Cordant Services and Advance Security. I’ve spent the last 20 years in security management roles and joined Corps in March 2016 as a national account manager. Corps wasn’t as big when I first joined but the business has progressed rapidly over the last three years.

What’s your favourite thing about your job?
I love the family environment at Corps. I’ve previously worked for a number of big companies where often you are just a number but at Corps this couldn’t be more different. Everyone is so grounded and welcoming and you can talk to anyone. There’s no hierarchy and everyone’s opinions and suggestions are valued and taken seriously.

I also enjoy the challenges presented in my role as well as meeting different people and teams on an almost daily basis. My role is so varied there are no two days the same.

What is your role at Corps and what does it entail?

My role with corps is a security officer based at one of London’s central hospitals, my role entails me to keep the public, patients and staff safe within the grounds of the hospital along with my daily routine patrols, and checks, and I also try to help anyone with any issues within my role as an officer when needed.

When did you start your career in security?

I started my career with corps in June 2012  ( wow 7 years ago).

If you weren’t in security, what would you be doing as a career?

I would most probably still work within the same lines as I do as I enjoy working with the public and helping people.

Can you tell us a little about your background / what was your first job?

I was brought up in London until secondary school were I moved to Kent but soon came back to London and worked in a café for a short while until I went to work for a family business doing administrative work until I realised I didn’t enjoy it so decided to do my SIA licence then joined corps.

What’s your favourite thing about your job?

My favourite thing I would say about my job is it’s never a dull day, every day is different and meeting new people, every day you learn something new.

Congratulations to our security team at Maidstone and Tunbridge Wells NHS Trust which has been given a Resilience Award by the trust. The award is in recognition for the way the team consistently responds immediately to incidents and deals with them to the best of their ability, while following the guidelines and rules laid down by the trust.

The award was presented by trust’s director of finance, Steve Orpin (left), Corps Site Supervisor Tunbridge Wells, Carl Lewis (middle) and Corps Site Supervisor Maidstone, Basanta Gurung (right).

A local police representative was also consulted and they recommended the security teams because of the help they give to their officers when they are called to remove or arrest individuals.

“Whether it’s a helicopter landing with a patient, road traffic collisions, absconding or violent patients, patients/children lost on site or patients with car parking issues, our team respond quickly and professionally to a wide variety of challenges,” explained Paul Tice, contract manager for the site. “We are incredibly proud that the team has been recognised in this way.”

Corps Security has won a three-plus-two-year contract to provide security services to French international bank BNP Paribas in London. The integrated security partnership involves manned guarding and event guarding services together with close protection services and systems monitoring from Corps’ monitoring centre in Glasgow.

BNP Paribas operates in 77 countries and is the world’s seventh largest bank by assets. It was formed by the merger of Banque Nationale de Paris and Paribas in 2000, but its history stretches back to its first foundation in 1848 as a national bank.

More than 40 Corps Security colleagues will work across four sites in the capital including three in the City together with Harewood Avenue in Marylebone.

Mike Bullock, CEO of Corps Security, said: “BNP Paribas was founded in 1848, just 11 years before Corps Security. We’re delighted to be working in partnership with one of the most established names in the banking world to deliver a truly innovative security offering.”

Fred Lambrechts has joined Corps Security as mobilisation and transformation manager. In this newly-created role, he will support large mobilisations as well as use his many years of experience in the security sector to develop Corps Security’s integrated manned guarding and monitoring solution.

Lambrechts previously worked as national operations manager at Interserve and has also held senior roles at Knightsbridge Guarding, Kingdom Services Group, PCL Whitehall Security and T-Class Security.

“I am delighted to be joining Corps Security. The organisation is well known in the sector for its high standards of service and its self-delivery of monitoring services. I’m pleased to be part of an organisation which was founded back in the 1850s but is one of the most forward-thinking security companies in the market,” said Lambrechts.

“We’re in the process of mobilising a number of significant contracts, so I welcome Fred whose experience in large-scale mobilisations will be very welcome,” said Paul Lotter, MD of the manned guarding business within Corps Security. “Our manned guarding and monitoring businesses are becoming ever closer and Fred will be instrumental in that integration.”

Corps Security has played an important part in the creation of the City Security Council (CSC), a collaborative partnership between City-based security companies and the City of London Police. The group will assist the Police and the City of London Corporation whenever there is a major incident, crises or significant event that takes place within the Square Mile.

CSC members will pool resources in terms of information gathering and sharing as well as their physical presence from more than 1,000+ security officers across the City. The strategy is to explore ways to improve collective responses to threats from terrorism, crisis or emergencies, which affect the City of London. The strategy aims to ensure the highest levels of detection, prevention, deterrence and response.

The idea for the Council came about as the volume of disrupted terrorist attacks and attacks on the UK grew during 2016. In addition, the Home Office, through the Joint Security and Resilience Centre, is working on plans which will see more of the public domain being ‘policed’ by private security companies, so increased collaboration is beneficial.

“The council’s aim is to galvanise efforts and improve incident responses of security companies in the city of London at times of crisis as well as to support the City of London Police,” explained Mike Bullock, CEO of Corps Security. “With a history stretching back more than 160 years providing security services to the City of London, we believe in a long-term, collaborative approach and are delighted to part of this important body.”

For more information about the CSC visit www.citysecuritycouncil.co.uk

Corps Security has been recognised as one of real estate provider CBRE’s top performing supply partners for Q1 2019. The organisation, which has worked with CBRE for four years, has consistently ranked in the top 100 and is the top-performing security business. Corps works with CBRE’s clients across the UK and in a number of different sectors including financial and professional services.

The announcement was made at the Top 100 Suppliers event, held in London earlier this month. The grading is calculated using a number of factors including year-on-year growth, compliance and innovation.

“You have shown consistency in delivering excellent service to our customers and you are as much part of our success in our growth year on year,” said Sabrina Seglah, GWS UK&I Preferred Supplier Manager, CBRE Global Workplace Solutions.

“We are extremely proud to have achieved sixth position out of 100 of CBRE’s top suppliers,” said Mark Rogers, Corps Security’s Sales and Marketing Director. “This incredible achievement is down to the hard work and dedication of our teams across the business who place customer satisfaction and innovation as a priority and have worked hard to build relationships and ensure CBRE’s values are intrinsic to everything we do. Thank you to everyone within Corps and to CBRE for the recognition.”

 

What is your role at Corps and what does it entail?

I’ve recently joined the team at Corps Security as Bid Manager and I’m responsible for the sales opportunities within London. I work alongside Corporate Account Director Nick Clegg and Business Development Manager Eren Stirling. I respond to tender opportunities, managing the process along the way, and hopefully win Corps some great work with quality customers!

When did you start your career in security?

I began working in security in 2008 and have enjoyed a great 11 years getting to know the industry and developing a real passion for it.

If you weren’t in security, what would you be doing as a career?

Now that’s a tricky question with two possible answers! With my sensible head on I’ll say I would probably be working in sales or marketing in the service industry somewhere or within facilities management. My dream job would be working at a dog rescue centre or something along those lines, because I LOVE man’s best friend!

Can you tell us a little about your background / what was your first job?

My first job was as an office junior straight out of school for an amazing Japanese pen manufacturer. The role taught me a lot, especially about business etiquette and roles and responsibilities. I left there and joined Wilson James, a well-respected security provider. Here I held a number of positions including Lead Bid Manager and Client Relationship Manager. Working at Wilson James really embedded my love for the industry – something I still have to this day!

What’s your favourite thing about your job?

I really enjoy telling a story to our potential customers – detailing how we will deliver our service from start to finish and taking them on a real journey. It might sound cheesy, but it’s true! When you get under the skin of the customer and really understand what they need, telling the story is both simple and a pleasure. It’s exciting to think you can influence decisions in this way and support businesses with our service offering!

ACTION COUNTERS TERRORISM

ACTION COUNTERS TERRORISM

An exclusive Corps event with the Metropolitan Police

Part 1

In February Corps Security hosted an Action Counters Terrorism seminar in collaboration with the Metropolitan Police. We’ve broken down the seminar findings into a two-part blog.

We were joined at the Institution of Civil Engineers in Westminster by Marc and Andy of the Metropolitan Police, who specialise in counter terrorism and protective security. The seminar was split into two halves, the first focusing on what we can do as civilians and businesses in the face of terror. Our team, along with over 60 delegates, left the educational breakfast event with far greater insight when it comes to dealing with potential threats. They also left with greater assurance of the fantastic work being done by the police.

The presentation kicked off by reminding us to raise the alarm against suspect behaviour – much like the vast swathes of content that often circulates the Met’s social media spheres. But how can the police expect us to raise the alarm if we don’t know what to do? Marc set out to tell the room ‘everything we [the police] know, within reason, so you know what to look out for’.

The long and short of it is – if something doesn’t feel right, tell someone. That ‘gut feeling’ is effectively years of evolution giving us a signal that something doesn’t seem normal.

After a recap of the current threats, we were reminded of the most recent attacks in Manchester, Barcelona, Parsons Green, Quebec, Paris, London Bridge and Westminster. To inform the public adequately about the state of national security, the police are very transparent about threat levels. There are various threat levels in the UK, and we’re currently at ‘severe’ – the second highest, meaning an attack is highly likely. We moved up to ‘critical’ twice in the last four years – where an attack is expected imminently – and this was after the Manchester and Parsons Green attacks due to bombs being used.

What became quickly apparent was the fact that the police are constantly working with other organisations and updating their processes, practices and information relating to national security. For example, it was uncovered that there was not an adequate amount of major incident ready first aid kits available in London, so these were distributed to businesses around the city, and were first used during the London Bridge attacks.

It was then brought to the room’s attention that business continuity planning is still an issue. Many companies visited by the Met Police still don’t know what to do if they receive a bomb threat, for instance. The second half of the seminar was focussed on firearms and specific threats with Andy from the special firearms unit for the Met Police (SCO19) taking the lead and helping us understand the two worlds the police are up against, on the ground and online. After all, crime is often related to the internet in today’s world.

With lots of information to consider from the seminar, we’ve summarised the crucial tips not to be forgotten:

  1. If you get a gut feeling that something isn’t right, tell someone. Please don’t assume the police know already – they count on us to feed them information.
  2. Have a think now about your business continuity plan in the event of a threat. Don’t wait for one to take place for you to test your plan – hold regular drills. If you need information on how to do this, then please get in touch.
  3. Front of house and reception teams are often overlooked when planning for the eventuality of a threat. These employees are often the first people that police speak to for immediate information. They also answer telephone calls, so they could speak to a terrorist if a threat is made. Ensure the correct training is in place to deal with this.
  4. You can’t identify a terrorist by their clothing, ethnicity, gender or age, but you can by their behaviour. If you manage or maintain a building, carry out hostile reconnaissance. Criminals need to research their targets, so keep an eye out for any unusual behaviour and speak up if you’re not sure why someone is there. This provides an opportunity to disrupt and prevent attacks.
  5. Hostiles get their information from a range of places: online, on site and through insiders. Remember to always ask for credentials and change your passwords when employees leave and have had access to sensitive information regarding your building or business.
  6. Think about your post. Would your mailroom operatives know how to act if a threat was received through the post? Don’t shred envelopes or touch anything that looks suspicious. Call the police if you receive something questionable.
  7. Shooting an animal that is in pain through injury or a threat to citizens is part of an armed officer’s remit… Unless that animal is a whale or a porpoise. The exact reason for this remains unknown. So if you come up against Benny the Beluga in the Thames, you’re on your own.
  8. The UK is under threat, so stay vigilant. Don’t become complacent just because by the UK’s been under a ‘severe’ threat level for a long time. Remember that the police review this regularly, so it’s based on very up-to-date information.

Stay tuned for part two looking at digital footprints and staying safe online.

On Sunday 11th November 2018, Corps Security had the privilege of being part of the veterans’ parade at the Cenotaph in Whitehall, London, to commemorate the end of World War One on the 11th hour of the 11 November 1918.

We were proudly honouring all those who have fallen while representing our unique history and links to the monarchy and armed forces.

Three of our colleagues laid wreaths on behalf of the Corps of Commissionaires – representing the UK, Canada and Australian Corps associations.

As you all know, the Corps of Commissionaires was founded in 1859 to provide employment for ex-servicemen. We’re incredibly proud of our heritage and aim to combine the experience of the past with the needs of the present.

We also hosted the President of the Corps of Commissionaires Association in Australia at our head office in London this week. He, along with the Australian members accompanied our team on Sunday in the parade.