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Tag Archive for: 5 Minutes With

Posts

chris kenny
Corps Security Blog

5 Minutes With…. Chris Kenny

chris kennyWhen did you join Corps and what does your current role involve?
I have been employed by Corps twice, once as a commissionaire in central London many years ago and for the last 14 years as part of the security team at the Royal Opera House, although not all that time was with Corps Security. Initially I was part of the general security team, I then progressed and became supervisor, a position I held for six years. Last year I stepped back from that role and my new title is that of “resilience officer.” I am part of the security front-of-house team and work closely with the Royal Opera House front-of-house management team, the ushers and the other Royal Opera House staff. Over time we’ve built great working relationships together. My role is wide-ranging, and I’m involved with everything from internal patrolling of the public areas, reporting on any damage or items that need replacing, to aiding infirm patrons and answering all sorts of questions from the general public. It’s a really challenging but enjoyable role and every day is different.

Can you tell us a little about your career background / what was your first job?
I followed my father’s footsteps by joining the Royal Artillery. I started as a Gunner and was promoted to a non-commissioned officer (NCO) role. I then went on to become a signals instructor and command post NCO. I instructed and invigilated many basic signals courses and managed a small team of about ten soldiers. Working for the Artillery Range Safety as a signals NCO was very exciting. During times of live fire our armoured vehicle would occasionally rock with the blast waves. The noise was something else! I got to travel quite a bit during this time, including Germany, Denmark, Cyprus and six months in Canada which was my favourite posting. I also carried out Public Duties as my Regiment covered guarding at Buckingham Palace, the Tower of London and St James’s Palace. I also served two tours in Northern Ireland.

What’s your favourite thing about your job?
The people at the Royal Opera House are my favourite part of the job. Whether they’re performers, behind the scenes staff or front-of-house they all show such dedication and professionalism. I love the buzz and the palpable enthusiasm I can feel from everyone working at the Royal Opera House – it’s almost better than coffee!

If you weren’t in security, what would you be doing as a career?
Helping people is something I get great satisfaction from so I would probably have gone into the voluntary sector or become a teaching assistant. I don’t have teaching qualifications though so I would have enrolled in an on-the-job training programme.

What are the main challenges you face in your daily role?
As you would expect, the clientele here at the Royal Opera House cover a wide spectrum of society, from royalty and politicians, to celebrities as well as the general public attending our performances and events. Although it’s rare, I’ve had to escort somebody out of the building on a couple of occasions and that can be challenging. I usually try to engage with that person and use a combination of verbal persuasion and body language to encourage the person to leave the building. Sometimes they try to re-enter using another door, so you have to be vigilant and manage it appropriately without disrupting any performances.

What would you say has been your biggest achievement whilst working for Corps?
Doing my job to the best of my ability each and every day. By taking this approach I hope to elevate the reputation of Corps Security in the eyes of my client, the Royal Opera House, and the general public.

What do you like doing outside of work?
I have regular reunions with my Regimental and Battery comrades in various locations across the UK. It’s great to be with my old comrades again and when a group of 60 somethings start behaving like they are 20-year olds again, well, I will leave that to your imagination! I’m also a big fan of music, mostly from the 60s and 70s but I also love jazz, light classical, modern country and rock. Sometimes I take friends and family to an opera or ballet performance and give them an insight into my role.  It does sound like a busman’s holiday but I’m just really proud of where I work. I also like going travelling whether it’s in the UK or abroad.

What are your aspirations?
I’d really like to be able to continue working in such a fabulous building with great people and continue to make the client and customers’ lives as pleasant as possible.

February 20, 2020/by Corps Security
https://www.corpssecurity.co.uk/wp-content/uploads/2020/02/chris-kenny-1.jpg 650 650 Corps Security https://www.corpssecurity.co.uk/wp-content/uploads/sites/8/2022/05/Corps-Security-Logo-Est-1859.svg Corps Security2020-02-20 15:14:382022-05-24 15:49:105 Minutes With…. Chris Kenny
Grant Fulton Corps Security
Corps Security Blog

5 Minutes With…. Grant Fulton

Grant Fulton Corps SecurityWhen did you join Corps and what does your current role involve?
I joined Corps Security as a CCTV operator in November 2003. Since then I’ve worked my way up the ranks and at the moment fulfill the position of Corps Monitoring Center (CMC) Operations Manager. My role is to ensure the Alarm Receiving Centre (ARC) runs smoothly, with all client and company requirements being met. As well as making sure the staff are trained, organised and looked after.

Can you tell us a little about your career background / what was your first job?
My first job as a young lad was working in a glass furnace business, which I left to join the Royal Air Force as a Fire Fighter. I spent many years with the British Forces travelling the globe and only left to start a family. This is when I started with Corps Security and have enjoyed my time here since.

If you weren’t in security, what would you be doing as a career?
If I was not in the security industry, I’d probably still be within the fire service trade or similar, possibly fire safety/prevention as my knowledge base is strong in that area also.

What’s your favourite thing about your job?
The best thing about this role is that almost every day is different. Often, I’m presented with unexpected challenges and I enjoy the satisfaction of finding solutions.

What are the main challenges you face in your daily role?
As the CCTV, building alarm, and personal protection industry is moving and evolving at such a fast pace, you need to ensure you are keeping up to date with the latest developments in technology. It’s my role to balance that progress safely and robustly for both Corps and our clients.

What would you say has been your biggest achievement whilst working for Corps?
I was lucky enough to have the opportunity to visit Buckingham Palace with my family on behalf of Corps and I spent the day with the Royal Family at the Queens tea party. It was an experience of a lifetime and something I’ll never forget.

What do you like doing outside of work?
I’ve a very family orientated person, so most of my time outside of work is spent making sure my daughter and family are happy. We enjoy travelling and I’m a bit of a foodie, for my sins. I recently started studying a programming language called Swift and I’m enjoying the challenges of writing and developing apps for Apple products.

What are your aspirations?
Ultimately, I believe we only improve as individuals and as a team if we continually challenge and stretch ourselves to do/be better. I really enjoy working for Corps Security and the mindset and ethos of the company makes it an enjoyable place to work. I have never limited myself to a goal, other than improving personally. Normally if you improve to be the best you can within your role, then a byproduct can be promotion which allows for more growth and challenges.

January 14, 2020/by Corps Security
https://www.corpssecurity.co.uk/wp-content/uploads/2020/01/Grant-F.jpg 887 1000 Corps Security https://www.corpssecurity.co.uk/wp-content/uploads/sites/8/2022/05/Corps-Security-Logo-Est-1859.svg Corps Security2020-01-14 16:15:412022-05-24 15:48:585 Minutes With…. Grant Fulton
Corps Security Blog

5 Minutes With… Matthew Summers

When did you join Corps and what does your current role involve?

I Joined Corps Security in January 2019, as Duty Security Shift Manager at Guy’s & St Thomas’ Hospital in Westminster, so I’m still fairly new here. It’s an extremely busy role managing all the varied shift patterns for our team of security officers and dealing with any security related issues that may arise. I also attend back up calls for urgent security assistance around the hospital.

Can you tell us a little about your career background / what was your first job?

Security is all I’ve known since I was 18. I started out as security officer at Lloyds Bank head office. After 26 years of working in corporate security I joined Corps, so coming to work in a hospital was a totally new challenge for me. It’s completely different and you see things that you wouldn’t normally see in your lifetime.

If you weren’t in security, what would you be doing as a career?

I would probably have served in the armed forces – but lucky for me I secured my first security role at 18.

What’s your favourite thing about your job?

I like the hospital because every day is different. The fact that it’s non-stop all day and night means a shift goes very quickly. In fact, there is sometimes not enough time to finish everything before the next shift starts. It’s all go, go, go!

What are the main challenges you face in your daily role?

Working in a hospital means you’ve got to think fast. Because each day is different, I need to be agile and ready to deal with any situation during my shift – from being under pressure juggling multiple tasks to problem solving.

What would you say has been your biggest achievement whilst working for Corps?

I’m still quite new to Corps but integrating successfully as part of such a brilliant team here at the hospital and having the opportunity to work with such great people has been a key achievement for me.

What do you like doing outside of work?

I’m a big family man, so I like to spend time with my wife and daughter outside work. We do lots together from shopping, going out to visit different places and trying new restaurants. We have a lot of fun!

What are your aspirations?

I aspire to become a better person and to grow and develop. I think Corps will give me the opportunity to do this to because I can learn from other people at the hospital and the wider Corps team.

October 31, 2019/by Corps Security
https://www.corpssecurity.co.uk/wp-content/uploads/2019/10/Matt-Summers.jpg 1395 1000 Corps Security https://www.corpssecurity.co.uk/wp-content/uploads/sites/8/2022/05/Corps-Security-Logo-Est-1859.svg Corps Security2019-10-31 14:26:452022-05-24 15:48:125 Minutes With… Matthew Summers

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