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Tag Archive for: Wellbeing

Posts

Security Officer's Wellbeing
Corps Security Press Releases

Security Officers’ Wellbeing

Listening to a radio interview with a front-line cleaning operative recently, I was struck by the way in which she was expected to be on the front-line and keep her employer’s customers safe, but wasn’t being offered the same support herself.

In this instance, the worker became ill with Covid but her unnamed employer refused to let her take paid time off until she received a positive test result – something that should surely be a cause of shame for our sector.

As a Living Wage employer, we have worked hard throughout the pandemic to support our security officers on the front line. From shielding our most vulnerable people, changing shift patterns to enhance safety to improving the welfare of others through the new wellbeing section of our colleague portal, we have tried to ensure that even when under pressure, our security officers always feel safe, supported and appreciated.

Which is why it is frustrating that having kept people safe and secure, often at risk to themselves, our front-line workers are not also near the front of the queue to receive the vaccine. The current programme from the Joint Committee on Vaccination and Immunisation (JCVI) reports that while health and social care workers are prioritised, as you might expect, front-line support staff, such as cleaning operatives and security officers, in hospitals and the wider community are not prioritised.

We firmly believe that security officers, having served UK Plc throughout the last 11 months while many people worked from the safety of their own homes, should be prioritised in receiving the vaccine. The research we carried out in the first lockdown revealed that security officers are one of the most at-risk occupations thanks to a combination of their age, sex, ethnicity, geography and the nature of their work. And that has only got worse.  The latest data from the Office for National Statistics shows that security officer deaths are now 100.7 per 100,000 (up from 45.7 per 100,000 in May 2020). There’s never been a more urgent call for security companies and the security industry to do more, and fast.

After all, as organisations begin to gear up for the return to the office, security officers are the ones who will be welcoming people back to their workplaces, demonstrating the new social distancing measures and ensuring everyone feels safe. They need to do that safe in the knowledge that they are protected through the vaccine.

March 24, 2021/by Corps Security
https://www.corpssecurity.co.uk/wp-content/uploads/2021/03/Security-Officer-Wellbeing.jpg 410 600 Corps Security https://www.corpssecurity.co.uk/wp-content/uploads/sites/8/2022/05/Corps-Security-Logo-Est-1859.svg Corps Security2021-03-24 12:49:212021-03-24 12:52:28Security Officers’ Wellbeing
Corps Security Looking Back To Look Forward
Corps Security Blog

Looking Back To Look Forward

The end of a year is always a chance to look back on the previous 12 months and look forward to the following year. And 2020 has given us plenty to reflect on.

The pandemic has undeniably been devastating to many lives and livelihoods – particularly security officers who, through a combination of age, sex, ethnicity, location and lifestyle, turned out to be disproportionally more likely to be affected by the virus than other occupations. But it has also given us the opportunity to completely rethink how we support our people and our customers.

Our people served on the front line of the pandemic. While management and admin staff worked from home, our security officers went out to work keeping our customers’ buildings secure and supporting the skeleton teams working in those facilities. People started to appreciate their security teams a great deal more and we believe that change will be permanent.

Supporting our people’s wellbeing has always been our main priority but the pandemic has really brought this to the forefront and shone a spotlight on the extent of the challenges faced by our colleagues. We conducted a report in the early summer about the high death rate among security officers and we’ve increased our commitment to their wellbeing as a result. It’s essential our officers are safe and secure – it’s not just about them delivering security to others and keeping others safe. Our colleague portal has considerably ramped up and now has a separate colleague wellbeing section that offers support on mental wellbeing, exercise and nutrition.

One of our biggest challenges this year has been working effectively with customers and colleagues from afar. Our contract managers have been used to being out in the field carrying out audits and reviews and having valuable face-to-face contact with our people and customers. We’ve had to find new ways to achieve this remotely. Our online customer portal, Corps Secure, has been instrumental in making more remote practices a success. It has given us the ability to measure and manage our service delivery effectively even if our management team cannot always be physically present.

At the same time, we’ve had to keep up to speed with our customers’ constantly changing requirements as the pandemic changed to working practices and premises shut down or were partially occupied at different stages. It’s been essential to be adaptable and flexible and to think differently. Our officers have changed their shift patterns to adjust to these changing requirements, often becoming more mobile. We’ve also been increasingly using our Corps Monitoring capability with our alarm receiving centre in Glasgow, as many customers complemented physical security officers with security technology. Remaining agile and working even more closely with customers this year has been paramount.

The pandemic has taught us a great deal. It’s sparked a new level of compassion and made us more united, collaborative, resilient and innovative. It has also elevated the importance of our frontline security workers. We have always been an advocate of the Living Wage and we will only beat that drum louder now. Security is not just about security anymore. It’s about keeping people and places safe and secure. The role of the security officer has taken on a wellbeing responsibility and this is something that will become a permanent change and one that we expect to grow in the foreseeable future.

December 17, 2020/by Corps Security
https://www.corpssecurity.co.uk/wp-content/uploads/2020/12/Corps-Security-Looking-Back-To-Look-Forward.jpg 410 600 Corps Security https://www.corpssecurity.co.uk/wp-content/uploads/sites/8/2022/05/Corps-Security-Logo-Est-1859.svg Corps Security2020-12-17 07:20:102022-05-24 16:00:05Looking Back To Look Forward

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About Corps Security

Built on over 166 years of experience and a clear social mission, we provide specialist security services tailored to ensure the safety of people and property.
Our values are at the heart of everything we do, through the people we work with, the people we employ, the people we help and the planet we protect. Together we protect the things that matter.

Registered Office at 85 Cowcross Street, London EC1M 6PF.  Registered in England No. 03473589

Latest News

  • Commemorating 82 Years Since D-Day June 8, 2026
  • Intelligence Update May 2026 May 29, 2026
  • The Security Event 2026 May 21, 2026
  • Corps Security Promotes Andrea Strong To Group Director Of Technology And Innovation May 12, 2026
  • Corps Security Commemorates The 81st Anniversary Of VE Day May 8, 2026

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