We believe in loyalty to each other and the company. In order to make sure that all parties understand their commitments we devised our Colleague Charter, which is based around the acronym PRIDE – promise, respect and recognition, information, development and envoys.
Corps Security always endeavours to get pay, holidays, sickness entitlement and expenses right first time – every time. However, if we make a mistake, we promise to rectify it quickly – problems are acknowledged as received within 24 hours with the aim to rectify any issues within 48 hours. Colleagues must also follow company systems, processes and deadlines for reporting issues.
Everyone must be treated with respect. This means that all of our site-based Colleagues receive a visit from a manager at least once a month and we always acknowledge personal performance that goes beyond the normal course of duty. In addition, we all behave courteously to our Colleagues and customers and are as flexible in our availability as possible.
We ensure that all Colleagues are regularly kept up-to-date with what is happening in the company. Any questions or concerns are answered as soon as possible through the appropriate channels.
Each year every Colleague receives an appraisal. Appropriate training and development is then provided to ensure that they have the opportunity to develop their career. Everyone is given a personal development plan, which plots out the training, coaching and assistance that they can expect to receive. Internal progression within the company is available to all based on merit and capability.
We issue every colleague with a uniform so that they always look smart and fresh. Colleagues are also given the necessary tools to “get the job done” in a safe and professional manner, including all contract specified, site-based equipment and personal protective equipment (PPE). At the same time, Colleagues are expected to look neat, tidy and business like and must arrive for work on time every day.